How To Check ICICI Prudential Life Insurance Policy Status Online – Steps



How To Check ICICI Prudential Life Insurance Policy Status Online

ICICI Prudential Life Insurance is one of the largest life insurance company in india. This is the collaboration of ICICI bank india and Prudential Financial Inc of America. This second largest insurance company offering better service to their customers like mobile alert, online status checking, email alerts etc. Checking of ICICI Prudential Life Insurance Policy Status Online is now very easy. Just go through the below steps to conform.


To check ICICI prudential life insurance policy status online need to create an account with them. To create an account, visit ICICI Prudential website. From right side top corner,click on “I want to login as customer” button. It will open a small window. If you have user ID and password, you can login directly otherwise you have to create a new user ID from same window. After user ID creation you can login ICICI Prudential Life Insurance website and check the insurance policy status. ICICI is one of the best and leading private sector bank in India.

How To Check ICICI Prudential Life Insurance Policy Status Online ? (Steps by steps)

  • Open ICICI Prudential Life Insurance website in your browse.
  • In order to do this just type the address as given here without quotes “
  • Now you will be directed to a new window as below in the screen shot.
  • On the top right side of this new page you can see the customer login section (Check the image below).


  • You can type your user ID and password in the customer login section and press enter key.
  • you will be directed to a new window and from the new screen you can check your policy details.
  • If you don’t have customer login ID, Then please follow the below steps.

How to create a customer user account in ICICI Prudential website to check your policy status ? (Steps by steps)

Please follow the below steps

  • Open ICICI Prudential Life Insurance website in your browser by using the address without quotes “
  • On the top right side of the page, you can see the customer login section (Check the image below).


  • From the customer login section, click on “Sign up
  • Now you can see a new user registration window. Check the below image.


  • In the new user registrations window you have to enter Policy number, date of birth  and a valid email address.
  • Check the “I Agree” option and click on “submit button
  • Now you finished the new user registration process and you will get your used ID
  • You can use this user ID to check your policy status online as mentioned above.

Kindly add your doubts/help requests as comments for rectifying the issue related to ICICI Prudential Life Insurance Policy Status checking online (icici prudential life insurance policy status by policy no) Please note that only logged in customers can look ICICI prudential life insurance policy status online. Email ID of ICICI Prudential life – Kindly send us reviews below.


  1. Dear sir ,
    I am Govind Katara .I have puru i care 2 Rp option 2 policy number is 19253824 and 19266052. I required policy premium paid certificate 2016 to 2017 for submit to tax benefit so kindly sir send my policy pay certificate my email id.

  2. I have paid just my premium of rs. 12000 in ICICI Prudential. Will I get it back. The policy is for 20 years. I want back my money is it possible to refund from my lasped policy.

  3. I want to know about my policy maturity details. Sir my policy no is 12448370. let me know the fund value of my policy at my gmail.

  4. My policy no: 08740866 .dated :24/04/2008, policy: icic Prudential INVESTED SHIELD CASHBAK (in this policy,the investment risk in in investment portfolio is borne by the policy holder) ,if I surrender what is the status of my policy ,

  5. Hi sir I want to know my policy status and also required 2016 _ 2017 premium paid certificate for 12264746.

  6. I have a policy ” ICICI Prudential life Wealth Builder “When I purchased I did not get the original documents.
    On line I get all the information of my policy + all premium is paid on line through my NRE account.
    On completion of 5 years I can surrender my policy for full payment. But what document are required ?? Please advise.

  7. Hiii Sir
    I am dayanand Shetty I know my latest position of my policy? Please you suggest me my policy 04853310 ICICIPRU LIFE PRO SMART KID UNITLINK MARCKET
    Tahn reply me.



  8. sir my sons policy mumber is (#03925036)and i havnt paid for the past 2 years now i want to pay for it what should i do now please say the procedures…

  9. sir, this third time i am trying to know how much installments i have paid. there i am confused about installment i can not go so long process. email published IS NOT WORKING for ever. madam ansari was the employee of icici pru life at kichha branch mansion this email id. now my email id is correct you may send installment summery in detail. thank you sir.

  10. I have a policy which is maturing in the month of August 2016 what is the procedure for the refund policy No.03327930. find reply

    • dear sir i m trying to get registered to know on line check status of my three pol. it is never SMS TO ME TO KNOW fund value,status etc. you have only SMSat the time of renewal pay. my pol.s no. are 1– 16621580 2–17849137 3 16984512–4–19731271 all of my family isured with u wer have invested about rs.100000.00. inthese pol. no my reg. is 9411597294 ican read SMS ONLY I M. NOT A SKILLED PERSONE FOR COMPUTOR THERE FOR I CAN NOT CHECK E MAIL ALSO.MY 2ND pol last premium is due in JULLY .i tried to pay on line with the help of my son saurabh mishra who is in U.S. i m also with him but my credit/davit card is no. in the blocks are screched and not going to read iwill come back to india in dec.if is there other way to pay by me u can sen me SMS. thanikng u sir

  11. Hi

    My son policy no 00599560 i have been paying from 11yrs . i wanted to know the balance and know the complete detail of my policy. Hard copy statements not been sent past from 4 yrs .

    also like to know the procedure to get that amout. Can some one help me ?


  12. I want to know the details for the following policy no.05332929.what’s the amount i will get if i want to withdraw my policy. pls kindly intimate as early as possible.

  13. i am jayanti s.c sekhar advocate high court of ap i have taken policy icici pru investment shield life new in the year 2006 so i wants to how many units are pending at present my policy no o3390169 and what is the nav

    • Please let me know how to check my details before payment online.

      my policy id is 18633150
      i am not able to pay as the details like date of birth and the policy number entered showing a the invalid details

  14. Pl. send the status of my policy bearing no. 13252786 and the amount likely to be received if I am closing it in the month of April.2016.

  15. Sir,
    I want to know the status of the following policies.
    Policy No. – 13348742
    – 13468931
    – 13123961
    – 12968826
    – 12428227
    – 17298508

  16. Dear Sir,

    Further to my visit to your Malleshwaram Br in Bangalore and to my discussion on debiting Rs. 50,000/to
    my HDFC BANK credit card ending with 4123 on 12 th of dec-15.and crediting the same to my policy
    no:17247661.with out my authorization which was acknowledged by your branch staff.

    M i kindly request you to refund the amount to hdfc credit card along with the interest charged by the
    bank effective 12th dec-15.This matter was brought to your co.s notice through your customer care who in turn acknowledged by return call.

    Kindly do the needful on top priority.


    G Tirumalai

  17. My policy no. is 19654977, kindly let me know when i will be receiving my policy bond. I have also mailed the query but there is no reply.

  18. Dipak Mhaske
    December 25, 2015 at 2.55 pm
    I want to know status of my policy whose number is as below 19078845.
    Pl give complete detail of the above policy,
    SO I want to know the complete detail of my policy.
    Dipak Mhaske

  19. Sir
    My policy No. is 14223999.I want to surrender it now.How much can I get? Please tell me the procedure of surrender.
    Thanking You

  20. Please inform me about the present status of the policy no.13685929 dt.01 April 2010 to my email address or sms to this no. Anil

  21. My Policy No.2934234. I have received your SMS Massage from DM-MAGSMS on 15 sept.2015. ( update :prem.of Rs.45000 + Late Fee of sheetal m.doshi ( unpaid since 14/06/2013.kindly revive the policy to enjoy risk coverage. please send me email for due of premium & late fee total amount of unpaid.
    please send of balance amount of premium & late fee.

    • I have been trying to contact icici people but no help.
      pl let me know status of my icic lsa tax saving plan policy N13663610

  22. Hello,

    I want to know the maturity date for my policy no 17972401 (Save n Protect). I tried registering myself on your website, but it asks for registered email id which I think I have not provided. I even tried sending a message with my email details on 56767 but of no use. Can you help me with that??


  23. Mr M D Tandel & Mast Dravinam Magan Tandel Dte 28/12/2007 I want to know detail about my policy u p to year 2015 Policy no 07192011.

    • Dear Ms. Verma,

      We have noted your request. Our official will contact you shortly.

      ICICI Prudential Life Insurance

  24. I want come to know about my policy maturity details as my policy no is 01513732. As it is completed 10 years yesterday on 23/03/15.

    • Dear Mr. Singh,

      We have noted your request. Our official will get in touch with you shortly.

      ICICI Prudential Life Insurance

    • Dear Mr. Singh,

      We understand that our official has contacted and assisted you with your request.

      Is there anything else we may assist you with?

      ICICI Prudential Life Insurance

  25. In visakhapatnam asilameta branch, staff name m/s ****** customer care was not responding to customer they are only for very bad to receive to customers i want to complaint to your authorities and i want to cancel my policy

    • Dear Mr. Rao,

      Apologies for the inconvenience caused. Please share your concern along with your contact/policy details at lifeline @iciciprulife. com from your registered email ID to assist you.

      ICICI Prudential Life Insurance

  26. An Ideal opportunity to become an advisor with ICICI Prudential Life.

    Why become an Insurance Advisor?

    * No limits on how much you earn
    * Flexible timing
    * A chance to make a real difference by helping people become financially secure in uncertain times.

    Work Full time or part time.

    Earn rewards and gift items other than the commission.

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